Privacy Policy

Last updated: 19 October 2026

1. About this policy

This Privacy Policy explains how Setareh Mahdian (ABN 26 906 992 884), trading as GrowthStar (“GrowthStar”, “we”, “us” or “our”), handles personal information. We are committed to handling personal information responsibly and in a way that is consistent with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

2. The information we collect

The personal information we collect depends on how you interact with us. It may include:

• your name, business name, job title and contact details, such as email address and phone number
• your business website and information you share about your business, challenges, timeframes and indicative budget
• details you provide when booking a discovery call, such as your name, email address and any notes
• records of our communications, including emails, messages and meeting notes
• information needed to provide our services and manage an engagement, such as billing details
• technical information about your use of our website, such as browser type, device and pages visited

We ask that you do not send us sensitive information (such as health information) through our website unless it is necessary and we have asked for it.

3. How we collect information

We collect personal information directly from you when you complete our enquiry form, book a call, email or phone us, meet with us or engage our services. We may also collect information from publicly available sources, such as business websites and professional networking profiles, or from people who refer you to us. Some information is collected automatically when you use our website, as described in section 8.

4. How we use your information

• to respond to your enquiry and schedule discovery calls
• to send you confirmations and communications about your enquiry or engagement
• to understand your needs and prepare proposals
• to provide, manage and improve our services
• to administer our business, including invoicing and record keeping
• to improve our website and understand how it is used
• to comply with our legal obligations

We will only send you marketing communications, such as newsletters, with your consent. You can opt out at any time by using the unsubscribe link or contacting us.

5. Who we share information with

We do not sell your personal information. We may share it with trusted service providers who help us operate our business, including providers of website hosting, form management, email, scheduling and, where used, analytics services. These providers only use the information to provide services to us. We may also disclose information to our professional advisers, to specialist delivery partners with your agreement, or where required or authorised by law.

6. Overseas disclosure

Some of our service providers, including email, scheduling and cloud hosting providers, may store or process information outside Australia, including in the United States. Where this occurs, we take reasonable steps to ensure those providers handle personal information in a manner consistent with the Australian Privacy Principles.

7. Storage, security and retention

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. This includes using reputable service providers, secure connections and access controls. We keep personal information only for as long as it is needed for the purposes described in this policy or as required by law, after which we take reasonable steps to delete or de-identify it.

8. Cookies and website analytics

Our website uses essential technologies to function and to remember your cookie choice. With your consent, we also use Google Analytics to understand how visitors use our website, such as which pages are visited and how people arrive. Google Analytics only loads if you click “Accept” on our cookie notice, and you can change your choice at any time using the “Cookie settings” link at the bottom of every page. Information collected by Google Analytics is processed by Google and may be stored outside Australia. You can also manage cookies through your browser settings.

9. Accessing and correcting your information

You can ask to access the personal information we hold about you, or ask us to correct it if it is inaccurate, out of date, incomplete or misleading. Please contact us using the details below. We will respond within a reasonable time and may need to verify your identity.

10. Questions and complaints

If you have a question or concern about how we handle personal information, please contact us. We will investigate and respond to you within a reasonable time, usually within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Changes to this policy

We may update this policy from time to time. The current version will always be available on this page.

12. Contact us

GrowthStar
Setareh Mahdian, ABN 26 906 992 884
Email: setareh@growthstar.com.au
Phone: 0452 152 020